What should be done first when a visitor arrives at the front entrance?

Welcoming the visitor is the crucial first step when they arrive at the front entrance. This initial interaction sets a positive tone for the visit and fosters a sense of hospitality and respect. It establishes rapport and makes the visitor feel acknowledged and valued. A warm welcome can help ease any tension or anxiety the visitor may have, especially if they are entering a correctional or juvenile facility, which can often be intimidating.

While other actions such as checking the vehicle, searching belongings, and asking for identification are important for security and protocol, they are typically conducted after the visitor has been greeted. Following a welcoming gesture allows for a smoother transition into the necessary security processes, promoting a professional environment that balances safety with courteous engagement.